Cancellation and Refund Policy

At CodeBloom Innovations, we aim to provide the best service to our clients. However, we understand that sometimes circumstances may require changes. Please review our cancellation and refund policy below:

1. Cancellation Policy

We understand that situations may arise where you need to cancel your project or service. You may request a cancellation by notifying us in writing at least 5 business days prior to the scheduled project initiation or the start of services. Cancellations made after this time may incur a cancellation fee based on the progress of the work at the time of cancellation.

2. Refund Policy

Our refund policy is designed to ensure fairness and transparency. Refunds will be issued according to the following guidelines:

• If you cancel the project before any work has started, you will receive a full refund of any advance payments made.
• If work has commenced but has not been completed, you may be entitled to a partial refund, calculated based on the amount of work completed up to the point of cancellation. The refund amount will be decided on a case-by-case basis.
• If the project is completed and delivered as per the agreed terms, no refunds will be provided unless there is a significant failure to meet the agreed-upon specifications.
• If you have received any tangible goods or products as part of a service, refunds may not be available unless the goods are defective or damaged.

3. How to Request a Cancellation or Refund

If you wish to cancel your project or request a refund, please send an email to our support team at support@codebloom.in with your order or project details. We will review your request and respond within 3-5 business days.

4. Processing of Refunds

If you are entitled to a refund, the payment will be processed within 7-10 business days. Refunds will be credited to the original payment method used during the transaction. Please note that it may take additional time for the refund to appear in your account, depending on the payment method and your bank.

5. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• If the client changes the scope of the project significantly after work has commenced.
• If the client fails to provide necessary information or approvals needed to continue the project on time.
• If the client requests cancellation after the project has been completed and delivered according to the terms agreed upon.
• If the client has been provided with access to any products or services that cannot be returned or unaccessed after delivery.

6. Contact Us

If you have any questions regarding this Cancellation and Refund Policy, or need to make a cancellation or refund request, please feel free to contact us.